Bengaluru, August 26 – TeamLease Services Limited, one of India’s largest staffing and HR services companies, has released its Business Responsibility and Sustainability Report (BRSR) for FY 2024–25. The report paints a picture of a company strongly aligned with India’s skilling and employment agenda, while exposing gaps in environmental disclosures and persistent challenges in employee retention.
Strong Social Commitments
With a consolidated workforce of 2,466, TeamLease reported 100% coverage of health, accident, maternity and paternity benefits for permanent staff. The company achieved a 95% return-to-work rate and 87% retention rate post parental leave, along with 70% of employees receiving skill upgradation training during the year.
Diversity was another highlight. Women account for 30% of TeamLease’s board and 35% across group entities. At the management level, the company reported 100% female representation in key roles such as the CFO and Company Secretary.
CSR spending for FY25 stood at ₹1.99 crore, directed towards skilling initiatives through TL Skills University, apprenticeship programmes, and research with NCAER.
Governance Strengths
TeamLease continues to score well on governance. All employees and directors underwent training in ethics and compliance, and the company reported zero cases of bribery or corruption. The board remains diverse and largely independent, with 70% of directors classified as non-executive.
Transparency is another area of strength. No complaints were reported across stakeholder groups, and related party transactions accounted for less than 0.5% of turnover.
Gaps and Challenges
Despite the positives, the report highlights areas of concern. Employee churn remains high: 45% turnover among permanent staff, though lower than the 55% recorded in FY23. For a company built around staffing, retention challenges could raise questions about internal HR practices.
On the environmental front, disclosures remain limited. TeamLease stated that its business has “no significant adverse environmental impact,” but failed to provide measurable data on carbon emissions, energy usage, water, or waste. With climate risk now central to investor evaluations, this could be seen as a blind spot.
Supplier engagement is another weak link. While TeamLease encourages its partners to adopt responsible practices, it does not mandate ESG compliance across its value chain. Additionally, the company has not yet sought external assurance for its BRSR disclosures, leaving them entirely self-reported.
The Bigger Picture
TeamLease’s BRSR underscores a broader trend in India Inc: service-sector firms with lower direct environmental footprints often emphasize social impact and governance, but risk losing credibility on climate-related disclosures. As SEBI pushes for greater sustainability transparency, companies like TeamLease may face increased pressure to provide hard data on their environmental performance.
